Frequently Asked Questions
Find quick answers regarding our services, compliance, and operational procedures.
Service Booking & Compliance
We operate Monday to Friday, 8:00 AM to 6:00 PM, and Saturday, 9:00 AM to 2:00 PM. For urgent deliveries outside these hours, please contact us for special arrangements. You can also request a quote anytime at support@pinnaclehaulageltd.co.uk, and our team will get back to you promptly.
Courier charges depend on package size, weight, and distance. You can request a quote anytime through our online form or by contacting our team directly through call at 0113 450 8780 or by Whatsapp us at +44735 1539566 or Email Us.
We provide a full range of haulage services, including:
Local and long-distance deliveries, Same-day courier service, Pallet and bulk transport, Specialized freight solutions for fragile or oversized goods.
You can request a quote anytime for any of these services.
Yes! Our online booking system makes it simple to schedule a pickup and delivery in just a few clicks. You can also request a quote anytime before booking .
To ensure that our clients are 100% satisfied with the state of their parcel or delivery prior to being sent, we appreciate that all goods be pre-packaged and ready for their journey. If you have special requirements you can contact the team they will guide you through process.
We can provide you the details of goods where they are , all you have to do is call us and give reference of your delivery or provide us your email you used for booking. Our team will provide you details of your package.
Booking with Pinnacle Haulage is simple. Just fill out the form on our Quote page and send it across — and we’ll handle the rest.
Once we receive your details, our team will take care of everything, including cargo assessment, route planning, vehicle allocation and scheduling. Whether it’s bulky freight, heavy haulage, pallet loads or oversized items, Pinnacle Haulage provides fast, reliable and fully managed transport across the UK.
A standard UK pallet is 1200mm × 1000mm, commonly used in pallet haulage, road haulage transport and freight delivery services.
Technical & Industry Compliance
Haulage is the road transport of goods by trucks/lorry transport, used by UK haulage companies, heavy haulage operators and pallet haulage services.
Logistics is the planning, moving and managing of freight, covering transport, warehousing, cargo transport and delivery solutions used by logistics companies UK.
An artic trailer is typically 13.6 metres long, common in road haulage services, curtain-sided trailers and British haulage companies. Specialized freight solutions for fragile or oversized goods.
Hauling means moving freight by truck, used in haulage hubs, hauling companies, heavy haul and container haulage.
Transport is all movement of goods, while haulage is truck-based long-distance freight delivery offered by UK haulage experts.
General haulage is the movement of everyday goods, often done by road haulage companies, pallet haulage and lorry transport operators.
Container haulage is the transport of shipping containers from ports to warehouses using haulage trucks and transport companies UK.
A flatbed truck is an open-deck truck used for oversized loads, abnormal loads, heavy haulage UK and construction cargo transport.
A 20ft container holds 10–11 standard UK pallets, widely used in container haulage and bulk haulage
A 40ft container holds 20–24 UK pallets, ideal for multiple pallet delivery and international freight transport.